CRESCOTEC IS A SOFTWARE HOUSE OFFERING OWN AND THIRD PARTY SOFTWARE SOLUTIONS, INTERFACE PROGRAMMING AND DEVELOPMENT OF SOFTWARE FOR CLIENTS_
News & updates_
The Coronavirus Pandemic has taken everyone by surprise. There is virtually no industry that has not been affected by the pandemic. For some, it was an opportunity especially for e- commerce business which has soared high during these difficult times, while for others it is an unfortunate turn of event especially in the travel and tourism industry. CRESCO is geographically and conveniently located in various parts of the world. Our offices in the UAE, Seychelles and the Philippines are actively operational amidst COVID-19, however, keeping all these offices connected is just a small part of the wider picture.
We are actively using two Synology NAS in Dubai office (DXB-DS1, DXB-DS2) and one each at the Seychelles (SEZ-DS1) and Philippines (PH-DS1). The main NAS in Dubai – DXB-DS1 is the backbone of our daily operations. It hosts our CRM application as a VM using Synology Virtual Machine Manager and also doubles up as our storage server and DNS Server. This also ensures that our company is GDPR compliant since all the customer data is hosted in house and never makes its way to any remote cloud server. In addition, we also use Active Backup For Business to maintain the back of the SAGE Windows Server.
From internal to external service provider
CRESCOtec started as IT support for CRESCO Holding. The company was responsible to provide software solutions to the different teams and companies within CRESCO Holding.
In 2015 CRESCOtec took over the rights on the COTS Madreqat software products and promised the clients of Madreqat to continue customer support and to further develop the software packages.
Some key people of Madreqat joined the team and allowed a smooth transition of knowhow and clients to CRESCOtec.
This integration transformed CRESCOtec from an internal service provider to an active player in the software industry in the UAE and the GCC region.
A WORD FROM THE MD_
Harish Sukumaran Vijaya
At CRESCOtec, we thrive to provide solutions that make running a business as pleasant as taking a walk in the park. With a dedicated team and a never-ending passion to adapt to new technologies, CRESCOtec has a clear vision of keeping its product ready for dynamic market requirements.
Be it a school, real estate or trading company, CRESCOtec has custom solutions that fit your day-to-day business requirements. CRESCOtec is highly committed to provide technical support to all its customers with the least possible response time. Our dedicated team is just a phone call away to help you out with your queries.
CRESCOtec is fully equipped with a capable team provide the technology to build a custom-made application from scratch just to fit your needs. Be it web applications, native mobile apps or just interfacing with your existing products, CRESCOtec is a one-stop solution for your business needs.
CRESCOtec is strategically well placed in the market with its development and support team located within the region itself rather than outsourcing from other parts of the globe. This allows CRESCOtec to understand and adapt to the local market in a timely manner and also gives the edge when it comes to providing technical support to our customers.
With more than 300 successful implementations in various industries, CRESCOtec will be the right choice for your business needs, while being fully committed to make your business thrive in challenging market conditions.
CRESCO SOFTWARE SOLUTIONS_
CRESCOtec offers three software packages mainly targeting the GCC market.
One software package is build for schools and allows to administrate teacher, students, grades, etc. The package is available as a version hosted by the client or as a cloud-version hosted by CRESCOtec.
Another software package is build for real estate managers, covering the general management of properties and includes the region specific forms and reports. This software is available as desktop version and in autumn a cloud solution will be available as well.
Last but not least CRESCOtec offers an accounting solution, mainly used by manufacturing and trading companies.
THIRD PARTY SOLUTIONS_
CRESCOtec signed with providers of software and hardware solutions to provide our clients with comprehensive solutions to run their business. The partners are carefully selected based on the identified needs of clients of CRESCOtec. Most of these solutions are complementary to other products offered by the company.
With SAGE, CRESCOtec has a partner for ERP and accounting solutions that can be integrated with the software packages eSchoolME and PremisesME. This allows to better scale both software packages according to the needs of the clients.
Synology is another hardware and software provider that partnered with CRESCOtec. Synology is specialised in NAS, IP surveillance solutions and network equipment. Their offerings allows to cover clearly identified needs of CRESCOtec clients in this area. CRESCOtec provides solutions and not equipment, therefore has partnered with all relevant suppliers to get projects done from A to Z.
Xtracta is a representative of the coming generation of software programs that integrate artificial intelligence in their solution. Xtracta allows to automatically capture data from documents like contracts, invoices, receipts etc. CRESCOtec can integrate the solution into ERP systems like SAGE, MoneyWorks etc., helping clients to improve the efficiency when dealing with paper-based input in business processes.
The team of CRESCOtec has many years of experience in latest Microsoft technologies and is capable of developing and implementing IOS and Android mobile applications.
Our company provides detailed consultations and implement various kinds of ERP, including Microsoft Dynamics and SAP. We use the best practices within the industry in order to develop and maintain our products.
Mubasshar Javed Butt
Head of Engineering at CRESCOtec
Efficient processes supported by intelligently designed software solutions are the key success factor in most industries.
Our team has many years of experience in latest Microsoft technologies and is capable of developing and implementing IOS and Android mobile applications. The team provide detailed consultations and implement various kinds of ERP, including Microsoft Dynamics and SAP. We use the best practices within the industry in order to develop and maintain our products.
At CRESCOtec, we push ourselves to the limits and foresee new challenges which may be faced by our customers working in a very challenging market which this allows us to provide them with solutions even before they encounter such situations. Our solutions are scalable and help you to grow your business without having to worry about data management, as we make sure that all the data you need is just a few clicks away in your systems.
A professional set-up to guarantee highest quality_
CRESCOtec has made the extra effort and earned the most prestigious ISO certifications for companies in the information technology sector:
CRESCOtec is now certified ISO/IEC 27001:2013 (Information Security Management System), in ISO 20000-1:2018 (Information Technology Service Management System), ISO 22301:2012 (Business Continuity Management System) and ISO 9001:2015 (Quality Management System).
The certification in Information Security Management is a great achievement and underlines the continuous effort of CRESCOtec to stay on top of technical developments and combines this with up-to-date processes and awareness programs.
The Information Technology Service Management is an important tool to further improve customer service and therefore customer happiness. This ISO norm fits perfectly to the culture of CRESCOtec, which has embraced the motto “Excellence as Attitude”.
Doing Business in the time of COVID-19_
Companies in different countries are returning back to their offices and staff have begun to return to the workplace, after months of working from home. Since the outbreak, CRESCO Holding’s clients have been able to avail the services of the team at any time with the help of in-house technology platforms, communication with us has never been easier.
In line with the latest development on easing movement restrictions, CRESCO Holding Group would like to inform everyone that we are fully operational may it be remotely from the “home office” or from our offices based in Dubai, Philippines and Seychelles.
With the standard precautionary measures in place, our team will be adhering to strict protocols of social distancing, mandatory use of face masks (gloves optional) in and out of the office, some the offices still require a limit to staff numbers. Going back to a new normal has been positively embraced by the entire team.
Still, we would like to reassure and encourage everyone to call us first before visiting or meeting us in the office.
Our video conference is available as an ideal solution for our clients abroad who are still facing difficulties with their airport and travel restrictions.
We are here and more than glad to support you for any travel advise to or from Dubai, Philippines and Seychelles. You may contact us to assist or re-evaluate the possibilities of your travel and visa status from select countries that may have already started with the ease of travel in the current situation.