IN THE UNLIKELY CASE OF PROBLEMS WITH OUR SOFTWARE, PLEASE CONTACT OUR HELPDESK_
All our products are licensed for life, or as long as the subscription is active, whatever applicable.
1. Using the Madreqat Back-up Tool
Open Microsoft SQL Server Management Studio. Right click on desired database and select back-up.
In the older versions, the application will ask for activation key when you run the application for the first time. You need to contact our support team and provide the User Ref number. Our team will provide the activation code to you.
Activation applies only to the desktop solutions.
Self-migration is available to all the customers who are using the latest version of the application using the online activation system. You can simply install the application in the new PC and get it activated via the online activation system. The application will only allow simultaneous logins for the number of licenses purchased by the customer.
If you are using the old version of the application, which uses the traditional activation mechanism, you should contact our support team. Our team will deactivate the license from the old PC and migrate it to the new one.
a. Check if the Server is ON.
b. Check if the client is able to access the server using the network
c. Check if SQL server is running in the server
d. Make sure that the firewall settings allows communication between the client and the server
e. Check the username and password
Please give us a call if the login still doesn’t work.